If the running version of WUA is too old or if WUA isn't running at all, install the most recent version of WUA (or at least a current version of WUA).
From August 1, 2012 Kaspersky Lab stops releasing anti-virus databases in zip-archives.
Geek Squad advised to uninstall the current version of Kaspersky (keep your certificate registration) and then re-install.
When I upgraded from Windows 8.1 to Windows 10, the Kaspersky program required an upgrade.
When necessary, to ensure that users have the latest WUA, prompt them to install KB949104 or the latest WUA.
Follow these steps in your app to determine whether or not the running version of WUA is the most recent one (or at least a current one).
I had to contact Kaspersky to request a removal tool to remove the old programme first as the Windows upgrade hadn't completely removed all components.
Once I used the removal too, I installed Kaspersky 2015.
You can retrieve your license / certificate numbers etc from your Kaspersky store login if you don't know what they are.
If you used zip-archives to update, then you can: · Upgrade Kaspersky Internet Security 7.0 and Kaspersky Anti-Virus 7.0 to the latest version · Use update utility (available from the 'Download page') · Use the function Copy updates to folder.
It is essential to update antivirus databases on a regular basis.