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This document lists the new fixes and component versions in Symantec Endpoint Protection 12.1 Release Update 6 (SEP RU6, or 12.1.6).

This information supplements the information found in the Release Notes.

Fix ID: 3673616 Symptom: The Common Client Crash Handler fills the client hard drive with large memory dump files generated by the frequent crashing of cc Svc

Solution: Disable the Common Client trace crash handler settings once the Symantec Endpoint Protection installer exits.

Posted: 12/12/2013 in Symantec Tags: Definition update, Definition update problem, Live Update, Not updating virus-definitions, SEP, SEPM, SEPM definitions not updating, Symantec, Symantec Endpoint Protection, Symantec Endpoint Protection Manager, virus-definition update problem If you have encountered SEP virus-definition update problem on SEPM recently (late 2013) and if this is a large enterprise’s production system which keeps about 30 definition revisions, the reason is most probably the max.

One possible cause is that old or corrupted virus definitions present on the SEPM prevent the SEPM's ability to update the SEP clients with new virus definitions.Fix ID: 3742133 Symptom: Symantec Endpoint Protection Manager can duplicate the processing of DAT files if the Apache or Tomcat service restarts, which leads to out-of-memory issues.Solution: Process the DAT file if it's already a combined DAT file, instead of appending it to another DAT file.[three dot] button” stated after the value located in “sem5_content” row and “Autogrowth” column * Set the “Restricted File Growth” value to let me say 40.000 MB (till next year 😉 ) Now feel free to run a Live Update session on SEPM console.I wish this saves a few hours of you SEP experts/admins. Fix ID: 2148375 Symptom: A scheduled report does not run on time in many common scenarios, such as the Symantec Endpoint Protection Manager server being powered off for a period of time, or on the 31st day in a month.Solution: Separated the logic for monthly scenario from the other options (Hourly, Daily, Weekly), and optimized the logic to handle all scenarios.Fix ID: 3511712 Symptom: The Client Activity log displays messages indicating that a submission from Intrusion prevention failed.Solution: Removed an older, obsolete server name from the Symantec Endpoint Protection client installation configuration file, which was causing the issue.Fix ID: 3652490 Symptom: The Symantec Endpoint Protection client cannot download the full definition contents (full.zip) when multiple concurrent downloads are in progress from the Group Update Provider.Solution: Added support for multiple concurrent content downloads from the Group Update Provider.


  1. Symantec Antivirus Manual Liveupdate Failed To Virus Definitions I am using Symantec Endpoint ProtectionIt version 11.0.5002.333. I run LiveUpdate

  2. Managed Symantec Endpoint Protection SEP clients do not update virus definitions. These clients are configured to receive their updates from their Symantec Endpoint.

  3. Symantec Endpoint Protection 12.1.6から未対応のカーネルの場合、インストール時に自動コンパイルを実行して対応する.

  4. Updates after a reboot the Symantec Endpoint Protection SEP clients' virus The problem is that the SEP client does not have a configuration option that will.

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